Volzhenka Caviar

faq

Our website contains lots of information about caviar and specific details on all of our products. Should you have further questions, please feel free to get in touch through the contact form or by writing to us at orders@volzhenka.com.

All products on our e-shop are in stock and can be purchased online. Select the

‘BUY NOW’ button. You will then be taken through the ordering process. You can easily remove or modify the products and quantities in your basket.

Delivery is exclusively handled by UPS or DHL in order to guarantee the best service possible. We currently deliver to the United Kingdom (UK), Europe (EU), United States (USA) and United Arab Emirates (UAE). Our packages are discreet, without any mention of our brand or its content. 

 

For orders submitted from Monday AM to Thursday AM the delivery time is 24 to 48h. All orders received from Thursday PM to Sunday PM are dispatched on the following Monday.

Your order will reach you within 24-48 hours after being dispatched.  To find out more, see our delivery page.

Your order will reach you within 24-48 hours after being dispatched.  To find out more, see our delivery page.

It is essential that the recipient of the package is present during delivery. You can choose or modify the best delivery date by contacting our customer service.

Your order will reach you within 24-48 hours after being dispatched.  To find out more, see our delivery page

You can pay for your order on our secure payment platform using a bank card.

Perishable items can neither be returned, nor exchanged

Volzhenka Caviar is committed to protecting our clients’ privacy in a protected purchasing environment. We will never share client data. For more information, please read our Privacy Policy.

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